Terms

Terms and Conditions

These conditions govern how you may access and use Slots Palace and outline the responsibilities that apply to both you and the operator.

These conditions govern how you may access and use Slots Palace and outline the responsibilities that apply to both you and the operator.

Account eligibility and use

You may register with Slots Palace only if you are of legal gambling age in your location and are not barred from online gaming under the rules that apply to you.

Each player is permitted a single account, held in their own real name, and is responsible for keeping login credentials private and their contact details up to date.

Slots Palace operates under Anjouan Gaming (Comoros AOFA) licence number ALSI-202411077-FI2, and access may be restricted where local law does not permit online play.

Deposits, withdrawals, and verification

Funds must come from a payment method held in your own name, and identity or source-of-funds checks may be required before a withdrawal is released.

Slots Palace may hold, review, or reverse transactions where it has reasonable grounds to suspect fraud, error, or a breach of these terms.

Bonuses and promotions

Promotional offers carry their own conditions, including qualifying deposits, wagering requirements, maximum stakes, and expiry dates that are shown alongside each offer.

Attempts to exploit promotions through multiple accounts, collusion, or other abuse may lead to the cancellation of bonuses and any winnings connected to them.

Availability, liability, and disputes

The service may be interrupted for maintenance, security work, or legal reasons, and Slots Palace is not liable for losses arising from such interruptions beyond what the law requires.

If you are unhappy with a decision, you may raise a complaint through our support team, and unresolved matters may be escalated in line with our licensing conditions and the applicable law.

Getting Support

  • The official Slots Palace support email and help centre
  • The relevant regulator or alternative dispute-resolution body where one applies to your case

This page is a plain-language summary for convenience. In the event of any conflict, the full legal terms, licensing rules, and jurisdiction-specific provisions of Slots Palace prevail.